Email this article The Implementation of Total Quality Management at Taman Siswa Elementary School
Abstract
Abstract: The Implementation of Total Quality Management at Taman Siswa Elementary School. Objectives: This study aims to find out about the implementation of integrated quality management at Taman Siswa elementary school. Methods: This research method is a qualitative descriptive method with a case study type. Data collection techniques with interviews, observation, and documentation. The data analyzed refers to Miles and Huberman. The validity of the data used source triangulation and technique triangulation. Findings: The findings of the study indicate that the implementation of integrated quality management at Taman Siswa elementary school has been carried out well and there needs to be continuous improvement in various fields. Conclusion: So that by implementing integrated quality management at Taman Siswa elementary school, the quality of the school can be improved and can compete with other schools globally.
Keywords: elementary school, management, quality, TQM.
Full Text:
PDFReferences
Africano, N., Rodrigues, A. S., & Santos, G. (2019). The main benefits of the implementation of the quality management system in higher education institutions in Angola. Quality Innovation Prosperity, 23(3), 122-136. doi:https://doi.org/10.12776/QIP.V23I3.1292
Agyabeng-Mensah, Y., Afum, E., Agnikpe, C., Cai, J., Ahenkorah, E., & Dacosta, E. (2020). Exploring the mediating influences of total quality management and just in time between green supply chain practices and performance. Journal of Manufacturing Technology Management, 1-20. doi:https://doi.org/10.1108/JMTM-03-2020-0086
Al-Kahlan, T. B. S., & Khasawneh, M. A. S. (2024). The degree of application of total quality management and its relationship to strategic planning in the ministry of education in the kingdom of saudi arabia from the point of view of administrators. Migration Letters, 21(S3), 61-76.
Al-Qayoudhi, S. A. S., Kamal, E. M., & Said, I. (2024). Success factors of total quality management (TQM) practices: A case study of university of technology and applied sciences (UTAS) in the Sultanate of Oman. PaperASIA, 40((2b)), 59-71.
Al-Zoubi, Z., Qablan, A., Issa, H. B., Bataineh, O., & Al Kaabi, A. M. (2023). The degree of implementation of total quality management in universities and its relationship to the level of community service from the perspectives of faculty members. Sustainability, 15(3), 1-14.
Alfian, M., Ali, H., Rosadi, K. I., & Fitriyani, F. (2022). Factors influencing education quality management: continuous improvement, leadership style and customer satisfaction (literature review MPI). Dinasti International Journal of Management Science, 3(6), 1079-1087. doi:https://doi.org/10.31933/dijms.v3i6.1307
Ali, G. A., Hilman, H., & Gorondutse, A. H. (2020). Effect of entrepreneurial orientation, market orientation and total quality management on performance: Evidence from Saudi SMES. Benchmarking: An International Journal, 27(4), 1503-1531. doi:https://doi.org/10.1108/BIJ-08-2019-0391
Avila, L. B. (2018). Total quality management (TQM) practices of school administrators in relation to school performance among teacher education institutions in the province of quezon. KnE Social Sciences, 879-890.
Azarian, R., Gholamreza, T. F. G., Habibi, M. A., & Taghipour, M. (2020). The effect of implementing total quality management on job satisfaction (including case-study). Management, 3(5), 1-15. doi:https://doi.org/10.31058/j.mana.2020.35001
Bakhsh, K., Iqbal, J., & Naz, B. A. (2021). Total quality management practices and organizational excellence of government secondary schools in khyber pukhtunkhwa. Ilkogretim Online, 20(5), 2839-2844. doi:https://doi.org/10.17051/ilkonline.2021.05.309
Bouranta, N., Psomas, E., & Antony, J. (2020). Findings of quality management studies in primary and secondary education: A systematic literature review. The TQM Journal, 33(3), 729-769. doi:https://doi.org/10.1108/TQM-02-2020-0020
Cardoso, S., Rosa, M. J., Videira, P., & Amaral, A. (2018). Internal quality assurance: A new culture or added bureaucracy? Assessment & Evaluation in Higher Education, 44(2), 249–262. doi:https://doi.org/10.1080/02602938.2018.1494818
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed method approaches: SAGE.
Crosby, P. (2020). Quality without tears: The art of hassle-free management: New York: McGraw-Hill.
Dahlgaard-Park, S. M., Reyes, L., & Chen, C. K. (2018). The evolution and convergence of total quality management and management theories. Total Quality Management & Business Excellence, 29(9-10), 1108-1128. doi:https://doi.org/10.1080/14783363.2018.1486556
Darawong, C., & Sandmaung, M. (2019). Service quality enhancing student satisfaction in international programs of higher education institutions: a local student perspective. Journal of Marketing for Higher Education, 29(2), 268-283. doi:https://doi.org/10.1080/08841241.2019.1647483
Deming, E. W. (2014). Quality, productivity, and competitive position: Cambridge Press.
Djuhartono, T., Ariwibowo, P., & Alhamidi, L. A. (2021). Implementation of total quality management (TQM) on teaching factory (TEFA) vocational middle school in bogor district. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 7(02), 269-282. doi:https://dx.doi.org/10.32678/tarbawi.v7i02.4847
Fu, S. L., Chou, S. Y., Chen, C. K., & Wang, C. W. (2015). Assessment and cultivation of total quality management organizational culture - An empirical investigation. Total Quality Management & Business Excellence, 26(1-2), 123–139. doi:https://doi.org/10.1080/14783363.2014.970760
Gulden, M., Saltanat, K., Raigul, D., Dauren, T., & Assel, A. (2020). Quality management of higher education: Innovation approach from perspectives of institutionalism. . An exploratory literature review. Cogent Business & Management, 7(1), 1-21. doi:https://doi.org/10.1080/23311975.2020.1749217
Han, J. H., & Sa, H. J. (2022). Acceptance of and satisfaction with online educational classes through the technology acceptance model (TAM): The COVID-19 situation in Korea. Asia Pacific Education Review, 23(3), 403-415. doi:https://doi.org/10.1007/s12564-021-09716-7
Horban, O., Kuprii, T., Martych, R., & Panasiuk, L. (2020). Implications of total quality management in ukrainian higher education institutions: International experience. Natsional'nyi Hirnychyi Universytet Naukovyi Visnyk(2), 126-130. doi:https://doi.org/10.33271/nvngu/2020-2/126
Hossain, M. M., & Hossain, M. A. (2019). Understanding the quality management of private universities in bangladesh: A hierarchical model. Quality Management Journal, 26(4), 191-206. doi:https://doi.org/10.1080/10686967.2019.1647771
Jamoliddinovich, U. B. (2022). Fundamentals of education quality in higher education. International Journal of Social Sciences & Interdisciplinary Research, 11(01), 149-151.
Jasti, N. V. K., Venkateswaran, V., Kota, S., & Sangwan, K. S. (2022). A literature review on total quality management (models, frameworks, and tools and techniques) in higher education. The TQM Journal, 34(5), 1298-1319.
Jevanesan, T., Antony, J., Rodgers, B., & Prashar, A. (2021). Applications of continuous improvement methodologies in the voluntary sector: A systematic literature review. Total Quality Management & Business Excellence, 32(3-4), 431-447. doi:https://doi.org/10.1080/14783363.2019.1588723
Jumady, E., Sugiarto, S., & Latief, F. (2021). Management performance analysis based on total quality management principles. Point Of View Research Management, 2(1), 10-18.
Kaiseroglou, N., & Sfakianaki, E. (2020). A review of total quality management applications in schools. International Journal of Management in Education, 14(2), 121-134.
Kemenade, E. V., & Hardjono, T. W. (2018). Twenty-first century total quality management: the emergence paradigm. The TQM Journal, 1754-2731. doi:https://doi.org/10.1108/TQM-04-2018-0045
Khurniawan, A. W., Sailah, I., Muljono, P., Indriyanto, B., & Maarif, M. S. (2021). The collaborative strategy of total quality management and school governance to improving effectiveness of vocational school-based enterprise. Journal of Educational and Social Research, 11(2). doi:https://doi.org/10.36941/jesr-2021-0026
Kigozi, E., Ko, J., & On, Y. (2019). Total quality management (TQM) practices applied in education institutions: a systematic review of literature. International Journal of Innovative Business Strategies, 5(2), 341-352.
Mensah, J. (2020). Improving quality management in higher education institutions in developing countries through strategic planning. Asian Journal of Contemporary Education, 4(1), 9-25. doi:https://doi.org/10.18488/journal.137.2020.41.9.25
Mtotywa, M. M., & Odebiyi, I. (2023). Dynamics of total quality management to improve student outcomes in private TVET colleges in gauteng, South Africa. African Journal of Development Studies, 13(2), 159.
Saffar, N., & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, 10(1), 77-90. doi:http://dx.doi.org/10.5267/j.msl.2019.8.014
Sfakianaki, E. (2019). A measurement instrument for implementing total quality management in greek primary and secondary education. International Journal of Educational Management, 33(5), 1065–1081. doi:https://doi.org/10.1108/IJEM-08-2018-0245
Shafiq, M., Lasrado, F., & Hafeez, K. (2019). The effect of tqm on organisational performance: empirical evidence from the textile sector of a developing country using SEM. Total Quality Management & Business Excellence, 30(1-2), 31-52. doi:https://doi.org/10.1080/14783363.2017.1283211
Snongtaweeporn, T., Siribensanont, C., Kongsong, W., & Channuwong, S. (2020). Total quality management in modern organizations by using participation and teamwork. Journal of Arts Management, 4(3), 818-829.
Sweis, R. J., Al-Mansour, A., Tarawneh, M., & Al-Dweik, G. (2013). The impact of total quality management practices on employee empowerment in the healthcare sector in saudi arabia: A study of king khalid hospital. International Journal of Productivity and Quality Management, 12(3), 271-286.
Weckenmann, A., Akkasoglu, G., & Werner, T. (2015). Quality management – history and trends. The TQM Journal, 27(3), 281–293. doi:https://doi.org/10.1108/TQM-11-2013-0125
Yusuf, F. A. (2023). Total quality management (TQM) and quality of higher education: A meta-analysis study. International Journal of Instruction, 16(2), 161-178.
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Jurnal Pendidikan Progresif
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
View My Stats
The copyright is reserved to The Jurnal Pendidikan Progresif that is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.